How do I delete my Magisto account? (Web)

Deleting your Magisto account will delete all of the information associated with the account (videos, order history, business information, etc.).

If you would like to delete your Magisto account, you can do so through the account's settings. Users who have created their accounts through Facebook and Google must follow another set of instructions and set a custom password before they can delete their account.

This password allows you to complete the password completion step in the process.

NOTE: Uninstalling the app or deleting your Magisto account will not automatically stop your subscription. You must cancel your subscription to stop the automatic renewal.

For users signed up with their e-mail address

1. From the Home page, click your account photo in the top-right corner of the page.
2. Click “Settings".
3. Scroll down until you reach the section labeled “Need help?”.
4. Click “Delete Account”.
5. Enter your password to prove account ownership.
6. Click “Yes, Delete It” to confirm.

 For users signed up via Facebook and Google

When signing up using Facebook or Google, Magisto receives an authorization (token) from Facebook/Google. This allows you to create an account without the need of settings up a password. However, as password is required to delete the account - you will need to create a password in order to proceed. Here's how it is done:

1. From the Homepage, click your account photo in the top-right corner of the page.
2. Click “Settings".
3. Scroll down to the section labeled “Password”.
4. Click “Forgot Password”.
5. Enter the email address that is used to log into your Facebook or Google account and click “Reset My Password”.
6. Open the email sent to your account and follow the steps listed to set your custom Magisto password. (If you can’t find the email make sure to check all tabs and spam folders)
7. Now that your password has been created, you can proceed to delete your account.
8. From the Homepage, click on your account photo in the top-right corner of the page.
9. Click “Settings”.
10. Scroll down to the bottom of the Settings page and find the section titled “Need help?”.
11. Click “Delete Account”.
12. Enter your current password to prove account ownership.
13. Click “Yes, Delete It” to confirm.