I'm uploading an image with a transparent background, yet the background comes out white (iOS) - why is that?

Images with a transparent background (transparent .png) can be uploaded to be used as a logo or a sticker on your video.

If you've uploaded a file in this format, yet your logo appears with a white background, the reason is likely related to an issue on Apple's end:

iOS devices (iPhone/iPad) with iOS version 13 and higher do not support transparent backgrounds, therefore the result image will come out with a white background.

To work around this, please follow the steps below:

1. Delete the image from your local storage.
2. Go to your iCloud backup settings and change it from "optimize storage" to "download and keep originals" (additional information can be found HERE).
3. Download/transfer the image with the transparent background to your device.
4. Add it to your video.

That should do the trick :)

Once done, you can go back to your iCloud backup settings and change it back to "optimize storage".